"DELIVERY OF ORDERS"
- Do you also deliver to non-EU countries, e.g. Russia?
Yes, of course! For deliveries to non-EU countries, the customer is responsible for paying customs and VAT duties, which are not included in the price of the goods.
For more information on costs, please contact our Customer Support Centre by email: [email protected] or + 371 20042863
2. What are the delivery options in Latvia?
Delivery by courier: Omniva courier, DPD courier.
Delivery to parcel: Omniva, DPD pickup (parcel point).
Delivery free of charge:
For orders over €25, free delivery to parcel machines in the Baltics.
On receipt of order SIA "H.A. For free delivery of goods to the "H.A.B." factory, Mālu iela 30, Riga.
3.
The delivery charge to the parcel office in Latvia is EUR 3.00. Delivery fee to a parcel office in Estonia, Lithuania - 6,00 EUR.
Delivery by courier in Latvia, Estonia, Lithuania - 7,00 EUR.
"PER PRODUCT"
1. Will other Dzintars products be available? Are the new Dzintars products the same as the old ones in terms of composition?
We are constantly improving and making them more natural, based on historical recipes, and working on new products. We recommend you keep up to date with the latest news, as there will be no shortage of pleasant surprises!
2. What is the composition of Dzintars products?
All products are formulated to the highest safety standards. "Only high quality raw materials that have been thoroughly tested and inspected are used in Dzintars products. Our formulas are based on our many years of experience and scientific evidence, and are continuously improved to increase the amount of naturally sourced ingredients in our products.
3. Where can I buy Dzintars products?
"Dzintars products are already available at our online shop https://dzintars.lv/, Rimi, Maxima, Elvi, Top, Mego, LaTS, Drogas, Stockmann and other outlets throughout Latvia.
4. Will historical Dzintars products, such as Niveja, also be available soon?
Our customers' favourite cream "Niveja" with improved composition and traditionally good properties has been reborn under the name "Nīca" and is available for sale now! We also use time-tested values in the formulation of our other products, improving them with modern and environmentally friendly solutions to ensure the best results for our customers.
5. Are Dzintars products tested on animals? And is it suitable for vegans?
Our products are not tested on animals and most Dzintars products are vegan.
6. Where are Dzintars products produced?
We are proud that all Dzintars products are produced in Latvia, in Riga, in the historic factory.
7. Who owns the "Dzintars" trademark?
"The "Dzintars" brand belongs to its manufacturer, H.A.Brieger.
8. Who owns the recipe for Dzintars products?
"The recipe for the historical products of 'Dzintars' belongs to the manufacturer 'H.A.Brieger'.
OTHER MATTERS
1. Who can I contact about cooperation with Dzintars?
Contact information for cooperation: [email protected] or +371 20025001
If you still don't find the answer to your question, feel free to contact us and we will definitely help you!
Customer support email: [email protected]
Customer Support Phone:+371 20042863